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IMPORTANT: Whitelist and prioritize all emails from Logic Studio Training and Graham English. If our emails aren't getting through to you, you’ll miss our response to your support request.
So please take the following simple actions to make sure nothing slips through the cracks:
1) Follow the whitelisting instructions for your email provider at this page: http://logicstudiotraining.com/members/whitelist-instructions/
2) If you’re a Gmail user or you use any other web-based email that filters broadcasts away from your main inbox, be sure to "drag" any emails from Logic Studio Training or Graham English into your Priority Inbox. (Again, you don't want to miss something.)
3) Create a special “Logic Studio Training” folder where you can archive emails from Logic Studio Training as well as Graham English AFTER you’ve read them. This is important…DO NOT setup filters to automatically direct our emails into these folders, or again, you’re likely to miss something. Simply move them manually to the folder after the information in the email has been consumed.